Barnsley Shutters
Last updated: January 2026

Who We Are

Barnsley Shutters is the trading name of Perfekt Blinds UK Ltd(Company No. 13483841), registered in England. Our registered office is at Unit 6, Joe Pole Industrial Estate, Claycliffe Road, Barnsley, S75 1HS.

We’re a family-run blinds company based in Yorkshire, and we take your privacy seriously. This policy explains what information we collect, why we collect it, and what we do with it.

If you’ve got questions about anything in this policy, just give us a ring on 01226 812 122 or email info@perfectblindsuk.co.uk

What Information We Collect

When you contact us or book a consultation, we collect:

• Your name
• Your address (so we know where to measure and fit)
• Your phone number and email address
• Details about your windows and the blinds you’re interested in
• Any specific requirements or preferences you mention

When you become a customer, we also collect:

• Payment information (though card details are processed securely by our payment provider, not stored by us)
• Order details — what you’ve ordered, fabric choices, measurements, fitting dates
• Installation notes — anything our fitters need to know
• Photos of your windows (only if needed for complex installations)

When you visit our website, we collect:

• Basic information about your visit (pages viewed, time spent, device type)
• Cookie data (see our Cookie Policy for details)
• Information you submit through contact forms or enquiry requests

What we don’t collect:

• We don’t ask for sensitive personal information unless absolutely necessary (for example, if you need special access arrangements due to a disability)
• We don’t track you across other websites
• We don’t buy or sell customer data

How We Collect Your Information

Directly from you when:

• You call, email, or message us
• You fill in a form on our website
• We visit your home for measuring
• You place an order
• You provide feedback or reviews

Automatically when:

• You visit our website (basic analytics and cookies)

From third parties:

• If you find us through a partner or distributor who passes on your enquiry
• Payment processors who confirm your payment has gone through

Why We Collect It (Legal Basis)

We collect and use your information because:

Contractual necessity — We need it to provide our service. We can’t measure your windows, order your blinds, or arrange fitting without your details.

Legitimate interests — We have a genuine business need to keep records, manage bookings, and improve our service. We balance this against your privacy rights.

Legal obligation — We’re required by law to keep certain financial records for tax purposes.

Your consent — For marketing communications, we’ll only contact you if you’ve agreed to it. You can change your mind any time.

How We Use Your Information

To provide our service:

• Arranging free consultations and measuring appointments
• Processing orders and payments
• Scheduling installations
• Keeping you updated about your order
• Handling any issues or warranty claims
• Maintaining records of what we’ve fitted (so we can match it if you order more)

To run our business properly:

• Managing bookings and schedules
• Keeping financial records
• Training our team
• Complying with legal requirements

To improve what we do:

• Understanding which products are popular
• Identifying where we can do better
• Analysing website performance
• Testing new services

To keep in touch (if you want us to):

• Sending you information about our products and special offers
• Sharing useful tips about blinds and window treatments
• Inviting feedback on our service

We will never:

• Sell your data to third parties
• Send marketing emails without your permission
• Share your information except as described in this policy
• Use your data for purposes you haven’t been told about

Who We Share Your Information With

We don’t sell or rent your data to anyone. Ever. But we do share it with:

Our team — Obviously, our staff need access to your information to do their jobs. Everyone who works for us understands they must keep customer information confidential.

Service providers who help us run our business:

• Payment processors (to handle transactions securely)
• Accounting software providers (for invoicing and bookkeeping)
• Email and communication platforms (to send you updates)
• Website hosting and analytics services
• Manufacturers and suppliers (only the information needed to fulfil your order)

These companies are only allowed to use your data for the specific services we’ve hired them for. They can’t use it for their own purposes.

Legal requirements:

• We may need to share information if required by law, court order, or regulatory authority
• To protect our rights, property, or safety, or that of our customers or others
• To prevent or investigate suspected fraud or illegal activity

With your permission:

• If you agree to be featured in a case study or testimonial
• If you ask us to liaise with a third party on your behalf (like a landlord or builder)

Keeping Your Information Safe

We take security seriously. Here’s what we do:

Physical security:

• Our office and records are kept secure
• Only authorised staff can access customer files
• Paper records are stored securely and disposed of properly when no longer needed

Digital security:

• Our computer systems are password-protected
• We use secure, encrypted connections for sensitive data
• Regular backups are kept securely
• Our website uses SSL encryption (the padlock in your browser)
• Payment card details are handled by PCI-compliant payment processors, not stored by us

Staff training:

• Everyone who works for us understands their responsibility to protect customer information
• We have clear policies about data handling

Realistic expectations:

• No system is 100% secure, but we do everything reasonably practical to protect your data
• If we ever suffer a data breach that affects you, we’ll let you know promptly and explain what’s happened

How Long We Keep Your Information

We don’t keep information longer than necessary. Here’s our approach:

Enquiries that don’t become orders:

• Kept for up to 2 years in case you come back to us
• Then deleted unless you’ve asked us to keep in touch

Customer information:

• Order and installation details kept for 7 years (HMRC requirement for financial records)
• Contact details kept indefinitely so we can help with future orders or warranty claims
• You can ask us to delete your information earlier (see Your Rights below)

Marketing information:

• Kept until you unsubscribe or ask us to delete it
• We’ll check periodically whether you still want to hear from us

Website analytics:

• Anonymous visitor data kept for up to 26 months

CCTV (if applicable):

• Footage kept for up to 30 days then automatically deleted

Your Rights

Under UK data protection law, you have important rights:

Right to access — You can ask for a copy of the information we hold about you. Just email info@perfectblindsuk.co.uk with “Data Access Request” in the subject line. We’ll usually respond within a month, and there’s no charge unless your request is particularly complex or repetitive.

Right to correction — If information we hold is wrong or incomplete, let us know and we’ll fix it.

Right to deletion — You can ask us to delete your information. We’ll do so unless we have a legal reason to keep it (like tax records).

Right to restrict processing — You can ask us to stop using your information in certain ways while keeping hold of it.

Right to object — You can object to us using your information for marketing or legitimate interests. We’ll stop unless we have compelling reasons to continue.

Right to data portability — You can ask for your information in a common electronic format so you can move it elsewhere.

Right to withdraw consent — If we’re using your information based on consent (like marketing), you can change your mind any time.

Right to complain — If you’re not happy with how we’ve handled your data, you can complain to the Information Commissioner’s Office (ICO) at ico.org.uk or call 0303 123 1113.

To exercise any of these rights, contact us at:

• Email: info@perfectblindsuk.co.uk
• Phone: 01226 812 122 or 0800 488 0841
• Post: Perfect Blinds UK, Unit 6, Joe Pole Industrial Estate, Claycliffe Road, Barnsley, S75 1HS

Marketing Communications

We’ll only send you marketing emails or texts if you’ve agreed to receive them. You can unsubscribe any time by:

• Clicking “unsubscribe” in any marketing email
• Replying “STOP” to marketing texts
• Emailing info@barnsleyshutters.co.uk
• Calling us on 01226 812 122

Even if you unsubscribe from marketing, we’ll still send you important messages about orders you’ve placed or services we’re providing.

Cookies

Our website uses cookies — small text files stored on your device. We use them to:

• Remember your preferences
• Understand how people use our site
• Make our website work properly

You can control cookies through your browser settings. For detailed information about the cookies we use, see our separate Cookie Policy.

Third-Party Websites

Our website might link to other sites (like our suppliers or industry associations). We’re not responsible for their privacy practices. When you click through to another site, make sure you read their privacy policy too.

Children’s Privacy

Our services are aimed at adults. We don’t knowingly collect information from children under 16. If you’re a parent or guardian and think we’ve collected information about a child, please contact us and we’ll delete it.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we’ll let you know by:

• Posting the updated policy on our website with a new “last updated” date
• Emailing customers if the changes affect how we use their information
• Mentioning it in our newsletter if we send one

We recommend checking this page occasionally to stay informed.

International Transfers

We’re based in the UK and primarily serve UK customers. Your information is stored and processed in the UK. If we ever need to transfer data outside the UK, we’ll ensure appropriate safeguards are in place.

Contact Us

If you have any questions about this privacy policy or how we handle your information, we’re always happy to talk:

Barnsley Shutters UK
Unit 6, Joe Pole Industrial Estate
Claycliffe Road
Barnsley
S75 1HS

Phone: 01226 812 122 / 0800 488 0841
Email: info@barnsleyshutters.co.uk
Website: www.barnsleyshutters.co.uk

Data Protection Registration

Barnsley Shutters Ltd is registered with the Information Commissioner’s Office (ICO) as a data controller.

In Plain English:

We collect the information we need to provide our service, keep it secure, don’t share it with anyone except those who help us do our job, and delete it when we no longer need it. You have control over your data and can ask to see it, correct it, or delete it any time. If you’ve got questions, just ask — we’re not lawyers, we’re blind fitters from Barnsley, and we’re happy to explain things in normal language.